Privacy Policy – Loom & Lens

Loom & Lens is committed to protecting your privacy and handling your personal data responsibly.

1. Information We Collect

We may collect personal information including:

• Name, email address, phone number

• Billing and delivery details

• Information submitted through contact forms, bookings, or purchases

2. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide services

• Process bookings, payments, and orders

• Deliver digital galleries and products

• Communicate important service-related updates

We do not sell or trade your personal information.

3. Data Storage & Security

Your data may be stored securely using trusted third-party platforms such as Pixieset and payment providers. We take reasonable measures to protect your information from unauthorised access.

4. Cookies

Our website may use cookies to improve user experience, analyse traffic, and support website functionality. You may disable cookies through your browser settings.

5. Third-Party Services

We may share necessary information with third-party providers (such as payment processors or gallery hosting platforms) solely to deliver our services.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections or deletion

• Withdraw consent for communications

Requests can be made by contacting us directly.

7. Updates to This Policy

This privacy policy may be updated from time to time. The latest version will always be available on our website.